[DC]

Stanford's first loyalty should be to its donors, season ticket holders, alumni, students, and fans, especially for the Rose Bowl.  Selling them to MSU, even if they are bad seats, even if they made a couple extra bucks, even if it was less than 1600 seats, is just plain wrong.  The ticket office doesn't have any concept of the value of the school brand, of loyalty to the school, and of non-monetary considerations/benefits in giving the tickets to Stanford supporters.

[DC]

Stanford's first loyalty should be to its donors, season ticket holders, alumni, students, and fans, especially for the Rose Bowl.  Selling them to MSU, even if they are bad seats, even if they made a couple extra bucks, even if it was less than 1600 seats, is just plain wrong.  The ticket office doesn't have any concept of the value of the school brand, of loyalty to the school, and of non-monetary considerations/benefits in giving the tickets to Stanford supporters.

[stupac2]

Stanford's first loyalty should be to its donors, season ticket holders, alumni, students, and fans, especially for the Rose Bowl.  Selling them to MSU, even if they are bad seats, even if they made a couple extra bucks, even if it was less than 1600 seats, is just plain wrong.  The ticket office doesn't have any concept of the value of the school brand, of loyalty to the school, and of non-monetary considerations/benefits in giving the tickets to Stanford supporters.

They just assumed that the only people putting down deposits for season tickets would be Stanford fans. That's not a ridiculous assumption if you're naive about the lengths some people will go to in order to save money on tickets.

[stupac2]

Stanford's first loyalty should be to its donors, season ticket holders, alumni, students, and fans, especially for the Rose Bowl.  Selling them to MSU, even if they are bad seats, even if they made a couple extra bucks, even if it was less than 1600 seats, is just plain wrong.  The ticket office doesn't have any concept of the value of the school brand, of loyalty to the school, and of non-monetary considerations/benefits in giving the tickets to Stanford supporters.

They just assumed that the only people putting down deposits for season tickets would be Stanford fans. That's not a ridiculous assumption if you're naive about the lengths some people will go to in order to save money on tickets.

[Treebound]

Regarding cancellation: "Not So Fast!"

Stanford can cancel orders if it encounters fraud, and per an ESPN article, the ticket office is doing exactly that.  As usual, it depends on the fine print and when the transaction actually takes place.  Apparently some MSU fans made multiple purchases on a single credit card which likely violated Stanford's terms of service.  So per below:

"Svoboda also confirmed that Stanford has begun issuing refunds for those it feels abused the system. This is not targeted specifically at those it believes are Michigan State fans, but more so at those who created multiple accounts and put down multiple deposits using the same credit card and billing address.

He said less than 100 people who placed deposits would have their deposits returned, but could not say how quickly the process to inform those people would be."

I also like the row 1 idea.  Bottom line, the ticket office is trying.  I liked my seats last year and hope they improve for the 100th Granddaddy of them All!

[Treebound]

Regarding cancellation: "Not So Fast!"

Stanford can cancel orders if it encounters fraud, and per an ESPN article, the ticket office is doing exactly that.  As usual, it depends on the fine print and when the transaction actually takes place.  Apparently some MSU fans made multiple purchases on a single credit card which likely violated Stanford's terms of service.  So per below:

"Svoboda also confirmed that Stanford has begun issuing refunds for those it feels abused the system. This is not targeted specifically at those it believes are Michigan State fans, but more so at those who created multiple accounts and put down multiple deposits using the same credit card and billing address.

He said less than 100 people who placed deposits would have their deposits returned, but could not say how quickly the process to inform those people would be."

I also like the row 1 idea.  Bottom line, the ticket office is trying.  I liked my seats last year and hope they improve for the 100th Granddaddy of them All!

[yvonne]

Yeah, go ahead and rub in that 100th part.  :(

[yvonne]

Yeah, go ahead and rub in that 100th part.  :(

[stupac2]

Yeah, go ahead and rub in that 100th part.  :(

The secondary market is expensive but available. I think more than a few people here would be willing to chip in to get you a ticket for all you do running the show here. It's less than ideal, but at least then the burden would be spread.

[stupac2]

Yeah, go ahead and rub in that 100th part.  :(

The secondary market is expensive but available. I think more than a few people here would be willing to chip in to get you a ticket for all you do running the show here. It's less than ideal, but at least then the burden would be spread.

[Farm93]

Stanford can cancel orders if it encounters fraud, and per an ESPN article, the ticket office is doing exactly that.  As usual, it depends on the fine print and when the transaction actually takes place.  Apparently some MSU fans made multiple purchases on a single credit card which likely violated Stanford's terms of service.  So per below:

"Svoboda also confirmed that Stanford has begun issuing refunds for those it feels abused the system. This is not targeted specifically at those it believes are Michigan State fans, but more so at those who created multiple accounts and put down multiple deposits using the same credit card and billing address.

He said less than 100 people who placed deposits would have their deposits returned, but could not say how quickly the process to inform those people would be."

HOLD ON!  At first we were told only 1,600 tickets were even in play.  This idea that "less than 100" people abused the deposit system with multiple deposits implies that Monday was a very, very busy day with a bit more MSU activity than was implied by the initial accounts from the ticket office.  I love the idea that the AD will go ahead and cancel out all of those transactions related to multiple accounts with the same billing address.  That sounds good even if there are some Stanford people that thought that was a creative idea to work around the caps.

My next suggestion.  Find everyone that put down a $100 deposit.  Then two options can be given.  Option #1 - Pay the full 2013 rate for tickets in 2014 thereby becoming an active season ticket holder.  Like all other active season ticket holders they would get assigned based on their overall level of engagement.  This would be an upgrade from the promise implied by the $100 deposit idea, at least for those with real Stanford engagement beyond 2014 season tickets.
Option #2 - Row 1 (ideally in the endzone in the section next to LSJUMB!)

If you are really just trying to get in the venue you will be told of your new bitter reality.  I would suspect that many MSU types might also opt for #1, but at least the Stanford AD would extract more money and their lack of overall engagement likely would put them in Row 2.

With luck some people may elect to withdraw their ticket purchase for the Rose Bowl, and that could be allowed potentially funneling any cancellations to CYA.  I would leave it up to the AD to decide if they should refund the non-refundable $100 deposit should some elect to surrender their newly allocated Row 1 tickets.

[Farm93]

Stanford can cancel orders if it encounters fraud, and per an ESPN article, the ticket office is doing exactly that.  As usual, it depends on the fine print and when the transaction actually takes place.  Apparently some MSU fans made multiple purchases on a single credit card which likely violated Stanford's terms of service.  So per below:

"Svoboda also confirmed that Stanford has begun issuing refunds for those it feels abused the system. This is not targeted specifically at those it believes are Michigan State fans, but more so at those who created multiple accounts and put down multiple deposits using the same credit card and billing address.

He said less than 100 people who placed deposits would have their deposits returned, but could not say how quickly the process to inform those people would be."

HOLD ON!  At first we were told only 1,600 tickets were even in play.  This idea that "less than 100" people abused the deposit system with multiple deposits implies that Monday was a very, very busy day with a bit more MSU activity than was implied by the initial accounts from the ticket office.  I love the idea that the AD will go ahead and cancel out all of those transactions related to multiple accounts with the same billing address.  That sounds good even if there are some Stanford people that thought that was a creative idea to work around the caps.

My next suggestion.  Find everyone that put down a $100 deposit.  Then two options can be given.  Option #1 - Pay the full 2013 rate for tickets in 2014 thereby becoming an active season ticket holder.  Like all other active season ticket holders they would get assigned based on their overall level of engagement.  This would be an upgrade from the promise implied by the $100 deposit idea, at least for those with real Stanford engagement beyond 2014 season tickets.
Option #2 - Row 1 (ideally in the endzone in the section next to LSJUMB!)

If you are really just trying to get in the venue you will be told of your new bitter reality.  I would suspect that many MSU types might also opt for #1, but at least the Stanford AD would extract more money and their lack of overall engagement likely would put them in Row 2.

With luck some people may elect to withdraw their ticket purchase for the Rose Bowl, and that could be allowed potentially funneling any cancellations to CYA.  I would leave it up to the AD to decide if they should refund the non-refundable $100 deposit should some elect to surrender their newly allocated Row 1 tickets.

[DC]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

[DC]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

[stupac2]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

How? Seat assignments don't go out until next Wednesday.

[stupac2]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

How? Seat assignments don't go out until next Wednesday.

[Farm93]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

I feel better knowing that these MSU types are fond of BS.

[Farm93]

Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

I feel better knowing that these MSU types are fond of BS.

[Brannerite]

[quote author=DC link=topic=9107.msg78115#msg78115 date=1386909263]Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

How? Seat assignments don't go out until next Wednesday.
[/quote]

There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

[Brannerite]

[quote author=DC link=topic=9107.msg78115#msg78115 date=1386909263]Some MSU fans have reported getting seats in mid-60s rows in endzone section 24.

How? Seat assignments don't go out until next Wednesday.
[/quote]

There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

[stupac2]

There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

Makes sense. I really hope that the ticket office can pull it together and unload the shitty seats on these guys.

[stupac2]

There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

Makes sense. I really hope that the ticket office can pull it together and unload the shitty seats on these guys.

[DC]

[quote author=Brannerite link=topic=9107.msg78122#msg78122 date=1386911120]There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

Makes sense. I really hope that the ticket office can pull it together and unload the shitty seats on these guys.
[/quote]

If they were that smart and hardworking, this wouldn't have happened in the first place.

[DC]

[quote author=Brannerite link=topic=9107.msg78122#msg78122 date=1386911120]There was a period of time after the season ticket deposit was increased to $200, when you could order Rose Bowl tickets from Stanford online instead of over the phone, and it showed you exact seat numbers.  I performed multiple searches during this time, and saw tickets high in Section 24-H (row 60s-70s), and low in section 10 (from lettered seats all the way up to row ~20s). Supposedly the ticket office said these weren't the actual seats you would receive later, although the seats did look very specific on the order form.  I'm sorry I didn't know about this board at that time.

Makes sense. I really hope that the ticket office can pull it together and unload the shitty seats on these guys.
[/quote]

If they were that smart and hardworking, this wouldn't have happened in the first place.

[Treebound]

First off, Yvonne, I didn't mean to rub it in as I didn't know you weren't attending.  Happy to chip in to a fund a trip for the moderator! 

Point two, I think it is likely our Spartan fans will wind up with Row 1 seats.  The truth will out and I'm curious to see how this unfolds.  Yes, the team made a mistake, but I appreciate that they are trying to remedy the problem.  As for the secondary market, the analysis done on the timing of pricing is spot on.  I would not touch those tickets right now as they are mostly coming from speculators and brokers, most of which do not have the tickets in hand.    Stanford will allocate based on each alumns/fans priority status.  That process was implemented by Bowlsby and is a much more fair approach than was done prior. 

[Treebound]

First off, Yvonne, I didn't mean to rub it in as I didn't know you weren't attending.  Happy to chip in to a fund a trip for the moderator! 

Point two, I think it is likely our Spartan fans will wind up with Row 1 seats.  The truth will out and I'm curious to see how this unfolds.  Yes, the team made a mistake, but I appreciate that they are trying to remedy the problem.  As for the secondary market, the analysis done on the timing of pricing is spot on.  I would not touch those tickets right now as they are mostly coming from speculators and brokers, most of which do not have the tickets in hand.    Stanford will allocate based on each alumns/fans priority status.  That process was implemented by Bowlsby and is a much more fair approach than was done prior. 

[stupac2]

If they were that smart and hardworking, this wouldn't have happened in the first place.

I really wonder how many people got tickets this way. I mean, at first they had to call in, right? The ticket office probably wasn't all-hands-on-deck at the time, and we've heard of people waiting on hold for over an hour just to put down the money. How many applications were they handling in that time? Probably not very many.

And once the upper-level people realized what was happening, they changed it, and pretty quickly. I think this is one of those things where hindsight is 20-20, and we shouldn't be quite so rough on them.

Now, if even a single MSU fan who did this gets better seats than I do, I will be really ***** pissed off.

[stupac2]

If they were that smart and hardworking, this wouldn't have happened in the first place.

I really wonder how many people got tickets this way. I mean, at first they had to call in, right? The ticket office probably wasn't all-hands-on-deck at the time, and we've heard of people waiting on hold for over an hour just to put down the money. How many applications were they handling in that time? Probably not very many.

And once the upper-level people realized what was happening, they changed it, and pretty quickly. I think this is one of those things where hindsight is 20-20, and we shouldn't be quite so rough on them.

Now, if even a single MSU fan who did this gets better seats than I do, I will be really ***** pissed off.

[BigEasyCard]

I now realize how fortunate I was to be among the lucky hundreds who obtained tickets through the "Deposit for Next Season" method.  I tried online on Sunday afternoon and ended up calling the Ticket Office after encountering a Web site glitch which prevented me from completing the order.  The very helpful ticket person explained that they had extra staff on hand and more hours of phone coverage in anticipation of heavy demand.

I'll probably end up in the lower rows just above the MSU fans given that my level of engagement is a few ticket purchases and decades of modest giving to Stanford.  But this is a bucket list thing for my wife and we are thrilled just to "be in that number", as they sing in New Orleans.  Looking forward to meeting some of you in person in a few weeks.

Geaux Cardinal!

[BigEasyCard]

I now realize how fortunate I was to be among the lucky hundreds who obtained tickets through the "Deposit for Next Season" method.  I tried online on Sunday afternoon and ended up calling the Ticket Office after encountering a Web site glitch which prevented me from completing the order.  The very helpful ticket person explained that they had extra staff on hand and more hours of phone coverage in anticipation of heavy demand.

I'll probably end up in the lower rows just above the MSU fans given that my level of engagement is a few ticket purchases and decades of modest giving to Stanford.  But this is a bucket list thing for my wife and we are thrilled just to "be in that number", as they sing in New Orleans.  Looking forward to meeting some of you in person in a few weeks.

Geaux Cardinal!