[Row80Critic]

I used the Stanford mobile app to transfer 4 of my tickets to a friend who already had a Stanford ticketing account. I also transferred 2 tickets to another friend who didn't have a Stanford ticketing account previously, but opened one. Both of my friends received the tickets and were able to add the tickets to their Apple Wallet.

I don't like this new system. But so far, it seems to be working.

I think it boils down to a few key problems.  First, when you first get the app, you need to know not to sign up for a regular account, but rather look for the itty-bitty ticket at the bottom and sign up for a ticketing account.  No one is going to know that unless someone warns them. I chalk that one up to user-unfriendly programming. No one searches for obscure documentation (if it exists) for an app.  Second, if you click on a link to get tickets someone has sent you, it takes you to the log in for non-ticket accounts.  That borders on just being a bug, but unhelpful either way.  Third, if you have a ticketing account, you cannot be logged into it when you click to accept tickets someone sent you.  You need to log out for the transfer to work -- or at least that's what finally worked for me and my family.  I'm sure some might have no problems, especially those who understand there are two different types of accounts on the same app, etc., but it's a mess in my opinion/experience....

[Row80Critic]

I used the Stanford mobile app to transfer 4 of my tickets to a friend who already had a Stanford ticketing account. I also transferred 2 tickets to another friend who didn't have a Stanford ticketing account previously, but opened one. Both of my friends received the tickets and were able to add the tickets to their Apple Wallet.

I don't like this new system. But so far, it seems to be working.

I think it boils down to a few key problems.  First, when you first get the app, you need to know not to sign up for a regular account, but rather look for the itty-bitty ticket at the bottom and sign up for a ticketing account.  No one is going to know that unless someone warns them. I chalk that one up to user-unfriendly programming. No one searches for obscure documentation (if it exists) for an app.  Second, if you click on a link to get tickets someone has sent you, it takes you to the log in for non-ticket accounts.  That borders on just being a bug, but unhelpful either way.  Third, if you have a ticketing account, you cannot be logged into it when you click to accept tickets someone sent you.  You need to log out for the transfer to work -- or at least that's what finally worked for me and my family.  I'm sure some might have no problems, especially those who understand there are two different types of accounts on the same app, etc., but it's a mess in my opinion/experience....