[crackpot]

I also believe that asking existing season ticket holders about the proposed alterations isn't a great way to "grow the brand". These people already pay a sizeable price to watch the football game. While "better" amenities may play a role in keeping these customers, it is probably a minor one. These people will undoubtedly care more about the product on the field than they do the "game day experience". What Stanford needs is "new" attendees, and that isn't us.

I agree with the above, they really need to get input from non-ticket buyers and probably maybe former ticket buyers.  Those of us still buying tickets are not likely to be excited about the potential renovations especially if the team does not get any better.....I'm in a group that has gone from ~24 people to seven, lots of reasons why that have all be written about over the years, none of them have left because the stadium was not nice enough.

+1

A long time ago in a galaxy far, far away, I learned a lot more from exit interviews than I ever did from employee surveys. We used that info to make lasting changes (well, lasted 'til the next change in leadership) that drastically cut down employee turnover.

[crackpot]

I also believe that asking existing season ticket holders about the proposed alterations isn't a great way to "grow the brand". These people already pay a sizeable price to watch the football game. While "better" amenities may play a role in keeping these customers, it is probably a minor one. These people will undoubtedly care more about the product on the field than they do the "game day experience". What Stanford needs is "new" attendees, and that isn't us.

I agree with the above, they really need to get input from non-ticket buyers and probably maybe former ticket buyers.  Those of us still buying tickets are not likely to be excited about the potential renovations especially if the team does not get any better.....I'm in a group that has gone from ~24 people to seven, lots of reasons why that have all be written about over the years, none of them have left because the stadium was not nice enough.

+1

A long time ago in a galaxy far, far away, I learned a lot more from exit interviews than I ever did from employee surveys. We used that info to make lasting changes (well, lasted 'til the next change in leadership) that drastically cut down employee turnover.