[Maple Leaf]

My experience with the COVID-19 line was good. I was in line 10 minutes or so. They were thorough with me and did check both my COVID-19 VAX certificate and my ID. Naturally, this was at 1415, so I had lots of time. I would suggest that problems 1500 were to be expected. A last minute rush is going to overload just about any system they put in place. If you don't want to endure that, get there earlier. The ticket scanners at gate 10 seemed to work great, and there were lots more metal detectors than they used to have. The number of entry gates is the same, but there are more metal detectors out in front of them. This is a positive change.

I would be much, much happier if you could download your tickets as .pdf files and have that scanned. No different than the "digital Wallet" except Google isn't involved. It is absurd to believe that the current system isn't mandated by some remuneration from Apple/Google. It isn't about technology, it is about money, and that suxks IMHO. That said, the system worked rapidly and fine for me.

The Wifi in section 232 worked great, much better than last year. The music during non-playing time is abysmal, but I don't see that ever changing. Somebody thinks it is a good idea and that it all she wrote.

I agree with the first part of your last paragraph 100%. I hated this music to such a degree - especially the fact they played it between plays - that I haven't returned since. That was in 2017 and I had been a long-time season ticket holder. Because I no longer live in the area, it's not worth my time complaining to the athletic department, though I did a couple times back then. However, if enough fans pushed on the AD hard enough, they would budge. For instance, if enough season ticket holders said they wouldn't renew until the horrific in-game "entertainment" was given the boot, the AD would have no recourse but to put it to a much deserved end.

The AD maybe, just maybe a little more open to listening and responding  to the comments/concerns from the fans and season ticket holders now as a result of the fiasco created by attempting to cancel 11 sports.

[Maple Leaf]

My experience with the COVID-19 line was good. I was in line 10 minutes or so. They were thorough with me and did check both my COVID-19 VAX certificate and my ID. Naturally, this was at 1415, so I had lots of time. I would suggest that problems 1500 were to be expected. A last minute rush is going to overload just about any system they put in place. If you don't want to endure that, get there earlier. The ticket scanners at gate 10 seemed to work great, and there were lots more metal detectors than they used to have. The number of entry gates is the same, but there are more metal detectors out in front of them. This is a positive change.

I would be much, much happier if you could download your tickets as .pdf files and have that scanned. No different than the "digital Wallet" except Google isn't involved. It is absurd to believe that the current system isn't mandated by some remuneration from Apple/Google. It isn't about technology, it is about money, and that suxks IMHO. That said, the system worked rapidly and fine for me.

The Wifi in section 232 worked great, much better than last year. The music during non-playing time is abysmal, but I don't see that ever changing. Somebody thinks it is a good idea and that it all she wrote.

I agree with the first part of your last paragraph 100%. I hated this music to such a degree - especially the fact they played it between plays - that I haven't returned since. That was in 2017 and I had been a long-time season ticket holder. Because I no longer live in the area, it's not worth my time complaining to the athletic department, though I did a couple times back then. However, if enough fans pushed on the AD hard enough, they would budge. For instance, if enough season ticket holders said they wouldn't renew until the horrific in-game "entertainment" was given the boot, the AD would have no recourse but to put it to a much deserved end.

The AD maybe, just maybe a little more open to listening and responding  to the comments/concerns from the fans and season ticket holders now as a result of the fiasco created by attempting to cancel 11 sports.