[82lsju]

I did not get a call but got the same email that Snorlax94 posted on the main Cardboard that said in part

Thank you for renewing your 2020 Stanford Football Season Ticket Membership. As the impact of the coronavirus pandemic continues to evolve, Stanford Athletics is closely monitoring the changing circumstances and will comply with the recommendations of the University, the Pac-12, the NCAA, and county and state officials. We continue to prepare for competition to resume in the fall. In the event the season cannot continue as planned, we will be in contact with various options to resolve your Membership renewal expenditure, including the option to request a refund.

so maybe your caller went a little off script

[82lsju]

I did not get a call but got the same email that Snorlax94 posted on the main Cardboard that said in part

Thank you for renewing your 2020 Stanford Football Season Ticket Membership. As the impact of the coronavirus pandemic continues to evolve, Stanford Athletics is closely monitoring the changing circumstances and will comply with the recommendations of the University, the Pac-12, the NCAA, and county and state officials. We continue to prepare for competition to resume in the fall. In the event the season cannot continue as planned, we will be in contact with various options to resolve your Membership renewal expenditure, including the option to request a refund.

so maybe your caller went a little off script