[Goose]

I had a different issue entering the game.

As a STM, I have tickets on my phone. This week, there was no barcode on them (I had barcodes on all previous games this year). When I tried to enter, they told me I had to go to the ticket window to get physical tickets there.

The person at the window (appeared to be a student) said that Stanford just changed systems this week and that I had to do something on my phone to be able to tap my phone on the scanner (just like tapping your credit card when purchasing something).

He didn't know what I needed to do on my Android phone to get the "tap" logo on my phone, but he would print out tickets for me "this time". Implying that they won't do it in the future.

Anyone else have this issue, and do you know how to resolve it on your phone?

I had the same problem, with a hex code displayed instead of a graphic. The guy at the gate said "Yes, we have been having trouble. The scanner won't read these. Just go ahead." which I did. There is really no excuse for Stanford repeatedly messing up the ticket system. They seem to have problems, resolve them after flailing about for 1-3 weeks, and finally arrive at a "good" system that works. At that point "somebody" starts looking for a new vendor / new software / new system that they can adopt to screw it up again. Really gets old.

Initially, I didn't like the change from printed tickets to downloaded .pdf tickets, but that system was somewhat acceptable. You had to do a bit more than just pull the ticket from the booklet, but it wasn't too bad. It was IMO not an improvement in any sense of the word, but at least it worked. Then we got a system where the tickets required a "Stanford App". I really didn't like that much because it forced me to carry a cell phone. One nice thing about going to a game is that you can be free of all that, but no longer. Furthermore, you had to download the tickets one by one. Really not user-friendly. The scanners also initially didn't work well/at all. Finally got that sorted. Next, we go to Google Wallet. Don't like that because it forces me to use a 3rd party app that I may not want to use at all. Already stuck with the phone, now I am stuck with an app that gets God knows what information about me due to the privileges it requires on my phone. The silver lining was it worked transparently, downloaded all the tickets at once and brought up the appropriate ticket by date. Worked great, until they just recently broke it. Why?

[Goose]

I had a different issue entering the game.

As a STM, I have tickets on my phone. This week, there was no barcode on them (I had barcodes on all previous games this year). When I tried to enter, they told me I had to go to the ticket window to get physical tickets there.

The person at the window (appeared to be a student) said that Stanford just changed systems this week and that I had to do something on my phone to be able to tap my phone on the scanner (just like tapping your credit card when purchasing something).

He didn't know what I needed to do on my Android phone to get the "tap" logo on my phone, but he would print out tickets for me "this time". Implying that they won't do it in the future.

Anyone else have this issue, and do you know how to resolve it on your phone?

I had the same problem, with a hex code displayed instead of a graphic. The guy at the gate said "Yes, we have been having trouble. The scanner won't read these. Just go ahead." which I did. There is really no excuse for Stanford repeatedly messing up the ticket system. They seem to have problems, resolve them after flailing about for 1-3 weeks, and finally arrive at a "good" system that works. At that point "somebody" starts looking for a new vendor / new software / new system that they can adopt to screw it up again. Really gets old.

Initially, I didn't like the change from printed tickets to downloaded .pdf tickets, but that system was somewhat acceptable. You had to do a bit more than just pull the ticket from the booklet, but it wasn't too bad. It was IMO not an improvement in any sense of the word, but at least it worked. Then we got a system where the tickets required a "Stanford App". I really didn't like that much because it forced me to carry a cell phone. One nice thing about going to a game is that you can be free of all that, but no longer. Furthermore, you had to download the tickets one by one. Really not user-friendly. The scanners also initially didn't work well/at all. Finally got that sorted. Next, we go to Google Wallet. Don't like that because it forces me to use a 3rd party app that I may not want to use at all. Already stuck with the phone, now I am stuck with an app that gets God knows what information about me due to the privileges it requires on my phone. The silver lining was it worked transparently, downloaded all the tickets at once and brought up the appropriate ticket by date. Worked great, until they just recently broke it. Why?